Privacy Policy
How we collect, use, and protect your information
Introduction
Aoki International Tax Accounting Office ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.
Information We Collect
Personal Information You Provide
We collect information that you voluntarily provide to us when you:
- Fill out a contact form or lead form on our website
- Subscribe to our newsletter or communications
- Request a consultation or quote
- Engage our professional services
- Communicate with us via email, phone, or other means
This information may include:
- Contact Information: Name, email address, phone number, mailing address
- Business Information: Company name, business type, industry, number of employees
- Financial Information: Tax-related information, financial statements, and other data necessary to provide our services
- Communication Records: Correspondence, notes from meetings, and consultation records
Information Automatically Collected
When you visit our website, we may automatically collect certain information about your device and usage, including:
- Device Information: Browser type, operating system, device type
- Usage Data: Pages visited, time spent on pages, click patterns
- Location Data: General geographic location based on IP address
- Cookies and Tracking Technologies: As described in our Cookie Policy
How We Use Your Information
We use the information we collect for the following purposes:
Service Delivery
- Provide, maintain, and improve our professional services
- Process transactions and send related information
- Respond to your inquiries and requests
- Communicate with you about services, updates, and changes
Legal and Compliance
- Comply with legal obligations and regulatory requirements
- Protect our rights, privacy, safety, or property
- Enforce our terms and conditions
Business Operations
- Improve our website and user experience
- Analyze usage patterns and trends
- Develop new services and features
Who Has Access to Your Information
Internal Access
Access to your personal information is limited to employees and authorized personnel who need it to perform their job functions. All staff are trained on data protection and confidentiality requirements.
Third-Party Service Providers
We may share your information with trusted third-party service providers who assist us in operating our website and conducting our business, including:
- Email Services: For sending communications and processing form submissions (e.g., FormSubmit)
- Cloud Storage: For secure storage of client documents and data
- Professional Advisors: Lawyers, accountants, and other professionals when necessary
These third parties are contractually obligated to protect your information and use it only for the purposes we specify.
Legal Requirements
We may disclose your information if required by law, court order, or other legal processes, or if we believe disclosure is necessary to:
- Comply with legal process or regulatory requests
- Protect our rights, privacy, safety, or property
- Enforce our agreements or policies
- Respond to an emergency
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership.
Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Secure servers and network infrastructure
- Access controls and authentication measures
- Regular security assessments and updates
- Staff training on data protection practices
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
Data Retention
We retain your personal information for as long as necessary to:
- Provide our services to you
- Comply with legal and regulatory requirements (including tax and accounting regulations that may require retention for up to 7 years or more)
- Resolve disputes and enforce our agreements
When your information is no longer needed, we will securely delete or anonymize it.
Your Rights and Choices
Access and Correction
You have the right to request access to the personal information we hold about you and to request corrections if it is inaccurate or incomplete.
Data Deletion
You may request that we delete your personal information, subject to certain exceptions such as:
- Legal or regulatory requirements to retain data
- Ongoing service relationships
- Legitimate business purposes
To request deletion, please contact us at info@beps2aoki.com.
Opt-Out of Communications
You can opt out of receiving marketing communications from us by following the unsubscribe instructions in any email or by contacting us directly. Note that you cannot opt out of essential service-related communications.
Cookies
You can manage your cookie preferences through our cookie consent banner or your browser settings. See our Cookie Policy for more information.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We take appropriate measures to ensure your information remains protected in accordance with this Privacy Policy.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.
Contact Information
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
- Company: Aoki International Tax Accounting Office
- Address: 4-43-1 Honcho, Naka-ku, Yokohama, Kanagawa 231-0005, Japan
- Email: info@beps2aoki.com
- Phone: +81-45-277-3742